Guardian II APP FAQs
What should I do if Google Maps is not working on the Android devices?
From the main setting menu, tap "Apps" or " Apps and Notifications". Once you're inside, scroll down until you come across Google Play Services. Then tap "Storage". Here, you need to clear the app's cache, which you can do by tapping "Clear cache". ...
How can I switch device?
Go to 'Switch Device' which you can find on the top right corner and choose the watch.
How can I set the alarm clock?
Go to 'More' and press 'Set Alarm Clock'
How can I turn on real-time tracking?
Go to 'More' and press 'Real Time Tracking'
How can I find the device?
Go to 'More' and press 'Find device'.
How can I add/remove contacts?
Go to 'More' and press 'Add Contact', there you can manage your contacts.
How can I delete a family member?
Go to 'Family list', press and hold 2 seconds on members which you want to remove, and press 'Remove' button.
How can I transfer the administrator credentials to another member?
Go to 'Family list', press and hold 2 second on the members you want to transfer administrator to, and press 'Transfer Administrator' button.
How can I accept a request from another app user?
Go to 'Notice' and then to 'Request'. You can see here the requests to accept.
How can I add a second device to the app?
Go to 'Switch device' and press '+' button on the bottom.
How can I send a voice message to the wearer?
'Go to 'Voice Chat', press and hold 'hold to talk' button on the bottom.
How can I measure the heart rate of the wearer?
How can I call to the wearer?
Press the 'Call' button on the home screen.
How can I locate the watch?
Press the 'Location' button on the home screen.
How can I add a device?
If you already have an account in CPR Guardian app, just login and press 'Add device'. add using QR code scanner: add using IMEI number:
How can I register my account?
On the main screen press 'New User'. You can register with a phone number.