General FAQS
iPhone CPR guardian App unable to see the registration button
If you have an iPhone and are setting up a new user on our app, but not being able to see the registration button. You will need to adjust the size of the App display on your phone. This can be done by doing the following: Go to Settings Click on ...V5000 blocker showing Unavailable for customers with a Virgin Media line
If you have a V5000 and get unavailable on the display screen this is what you do to resolve the issue. As I have found that Mode 100 seems to fixing the issues. Firstly insert the line cable into Line and the short black cable into Tel Lift the ...SOS calling not being setup for PPP
If you get a customer that has a watch through PPP and the SOS contact is going through to them you will need to make sure SMS Mode is set up by doing the following: Text the watch Sim Number - #SMSMODE# This will be followed with a reply of "SMS ...Why am I getting a busy signal when trying to enter the programming codes?
The programming codes will only be accepted when in the standard set up with the small black cable, please ensure you are in this set up before proceeding to enter codes. Some telephone line providers use network codes that may conflict with the Call ...No Dial Tone
Problem Do not have a dial tone on your phone when you have the Call Blocker connected, Reason for this This will be due to set up. Solution ...How to unblock a number
V5000 Method 1 · Press the UP ARROW button on the right of the CPR Call Blocker to enter the BLOCK LIST · Then, press the UP/DOWN arrow buttons to find the number you wish to UNBLOCK · When you find the number you wish to ...Blocking all calls or dropping after 1 or 2 rings
Problem The call blocker is blocking all incoming calls or they are dropping off after one or 2 rings Reasons for this There is two possible causes of this: Caller ID is not active or not transmitting through to the call blocker There is too much ...Single Ring Issue On Blocked Calls
Problem with a single ring If you are having a single ring issue with blocked calls, the CPR Call Blocker uses the ‘first ring’ to get the Caller ID signal and then checks this against the block list to see if the number has been blocked – it is ...NEW V10,000 + V5000 Quick Programming Codes
V10,000 Quick Programming Codes Change Mode: 1. Get a dial tone 2. Hold CALL LIST for 5 seconds until the call blocker beeps this will change the call blocker to mode “100” 3. Hang up and repeat the process for mode “200” and “300” Turn ON Blocking ...CPR Call Blocker APP for Android
Adding Contacts to the Blocklist ✎ Upon starting the app your blocklist will be blank by default. There are a variety of ways to add a number to the blocklist, accessible via the ‘+ ADD‘ button above the ‘ Blocklist‘ tab icon. You can choose ...Does the call blocker block incoming calls made from VOIP or cell phones?
Yes. The Call Blocker can block any number originating from anywhere. Some phone companies don't block calls from cell phones, but the Call Blocker does.Can the call blocker be connected to fax machines?
Yes. Use a standard duplex jack to connect both call blocker and fax machine to the line. Call Blocker FaxWill the call blocker work with VOIP services like: Vonage, Ooma or Magic Jack as my phone service provider?
Yes! Vonage, Ooma and Magic Jack are internet based phone services that use an Ethernet Analog Telephone Adapter (ATA) which provides you with a Phone port. Your phone is connected there now but you will simply disconnect your phone and connect the ...Does the call blocker keep the phone from ringing at all, when it receives unwanted calls?
Yes the Call Blocker has First Ring Suppression built-in which prevents phones connected to the TEL port from ringing on the first ring. All other phones connected directly to the phone company will ring once. Your options to avoid the first ring is ...What is the warranty period and return policy?
For warranty, parts and service, 1 year, with repair options thereafter. For returns, there is a 30 day guaranteed trial period starting when you receive the product as indicated by the USPS delivery confirmation. On the 31st day you will own the ...I noticed that some numbers are displayed as "1234" or just "1" or sometimes more than 16 numbers on the call blocker when I receive a call. Is this format legal?
No, not on the public network. According to BellCore Publication TR-NWT-000031M, Issue 4, December 1992, it states as a Requirement that: All calling line Directory Number (DN) shall be transmitted in Calling Number Delivery (CND) to the Customer ...What are the options if the blocked number capacities are reached?
1) You can use two or more Call Blockers in parallel using a duplex jack. Note also, that the CPR Call blocker will work in parallel with other CPR Call Blockers like the V5000 or V10,000 models. Dual Call BlockerCan I program call blocker to block specific numbers, area codes and spoofed exchange numbers?
Yes. for example if you wish to block all 602 area codes simply get a dial tone and enter **7#602# Spoofed Exchanges [555] like in the number: 602-555-1234, which is the second set of 3 digit numbers after the area code of 602 in this example, can be ...I recently changed my phone service and none of my blocked calls are being stopped; What happened?
If you recently changed your phone service from a 10 digit service (POTS or regular landline) to an 11 digit service (like Vonage, ATT Uverse, VoIP) you may have noticed that the Call Blocker now doesn't work like it used to. This is because the ...Does the call blocker work with Nec, Avaya, Northern Telcom, Panasonic and other brands of PBX?
The Call Blocker can work with these PBX systems if they are analog on the front end CO trunk inputs or through PBX configured analog phone ports. The Call Blocker will not work on digital Key Set lines from the PBX. However, you can ring a PBX ...How do I setup voicemail service to work with my answer machine and call blocker?
When you have voice mail service and you connect the Call Blocker to your home phone system, you may notice that your local answer machine cannot take calls like before and your callers cannot leave a message on your answer machine. That is because ...What does the blocked caller hear when they are blocked?
The blocked caller only hears one ring tone in their phone handset and then silence. After about 10 seconds, they will get a dial tone or busy signal depending on the service.Can the CPR Call Blocker be wall mounted or stand up vertically?
Only the V10,000 Call Blocker comes will a wall mount hanger and has two slots on the back for attachment. If you don't want to mount the V10,000 Call Blocker to a wall with screws, then use 2-sided Velcro strips for easy removal. Due to the tilted ...Will the call blocker work with DSL Internet service through my phone line which requires a filter on each phone connection?
Yes the Call Blocker works with DSL but you have to have the DSL filter on the line if you have it running through the entire house. Normally, the DSL computer signal is routed directly to the DSL modem and at the same location, a single DSL filter ...Caller ID is not displaying on the call blocker screen but my phones show caller ID; What is the problem?
You may have accidentally placed the Call Blocker into Foreign Caller ID mode (DTMF) instead of the default FSK mode. The Call Blocker has three different Caller ID modes try all three to see which one works. Get a dial tone and enter: **9#100# Check ...Can I use my cordless or extension phones to remotely block a caller?
YES. You can remotely block a caller using your cordless phones or any phone connected to the line. Answer that call and then dial #2, this will block the caller just like pressing the BLOCK NOW button.Do CPR Call Blockers repeat caller ID information to the telephones connected to the tel port?
Yes, the Caller ID is captured and repeated to all phones downlinked to the TEL port. If you have a corded phone or cordless phone system base connected there, then all corded phones and cordless handsets to that base will receive the repeated Caller ...Do I need to purchase a second call blocker if I have a 2-line phone?
Depends on if you just want to protect the first line only. The Call Blocker is a single line operation. If you need to cover a second line you should purchase a second unit. If you have a 2-line phone and you want to block both lines, then you will ...I have Ooma phone service and it causes an invalid CID to display. Can I fix this?
YES. The problem lies within the Ooma "gingle" Dial tone. To fix this, go to your Ooma login. Login and select Preferences then Devices, On the Devices Preferences screen find the little Blue Gear, below the device picture, usually the Telo unit. ...What is the difference between digital service and landline phone service?
DIGITAL phone service is like AT&T's U-verse, Frontier, Fairfield, and Wind Stream phone services, VoIP broadband analog adapters for Ooma, Vonage, Magic Jack, etc. Note that actual IP digital phone sets requiring DHCP service will not work with ...A telemarketer is calling me using my own phone number; can I block my own phone number displayed?
Yes, because you cannot actually call your own phone number. If you dial your own phone number you will just get a busy signal because you are on the line.CPR Call Blocker's red LED lights flash every 30 minutes
Some telephones like BT DECOR models check your 1571 network voicemail service for messages on a regular basis - these are called 1571 phones. They automatically pick up the line a few moments after the end of each call, and then every 30 minutes ...CPR Call Blocker seems to be interfering with my broadband service.
The CPR Call Blocker will work happily alongside your broadband connection, but it is essential that you plug it into the main telephone wall socket via a broadband splitter (ADSL micro-filter). You will almost certainly have one already installed. ...When I receive a call, the phone attached to the CPR Call Blocker rings, but my extension phones don't ring.
The CPR Call Blocker is designed to protect all the phones plugged into it from nuisance calls. If you have additional phones plugged into extension sockets, these will not ring if CPR Call Blocker has intercepted the call. If you wish to continue ...CPR Call Blocker’s red LED lights come on even though I'm not making a call.
This may be because another attached device - a Sky box, a 1571 phone or an alarm system - is making a call. We would advise you to disconnect these to get full use from the CPR Call Blocker.I'm not receiving the calls from some/all of my callers.
There are a number of reasons why you may not be receiving a call:- Your telephone company may not be passing Caller ID on to you - Caller ID is available on most networks free of charge while some may charge a small monthly fee. Call Blocker gives ...Can I use the CPR Call Blocker with a VOIP (Voice Over IP service)?
Voice Over IP dialling systems don’t transmit Caller ID and tend to send Caller ID in the American format rather than the UK format, so unfortunately, Call Blocker won’t work with 'VOIP systems' (e.g...Skype on a PC, Laptop, iPad, etc).I can hear a faint buzzing sound when I am talking on the phone.
Some cordless phone base stations are not properly shielded and can sometimes cause interference if they are near any electrical equipment. Try moving your Call Blocker unit a few inches away from your phone's base station to reduce the interference. ...Where should I locate my CPR Call Blocker?
You should plug the CPR Call Blocker into the MAIN TELEPHONE SOCKET in your house. We recommend you have a DECT cordless phone system (Digital Enhanced Cordless Telephone) which is also ideal if you require multiple phones in different rooms of ...How to add a CPR Call Blocker to a French Orange Live Box (Router)
In this section I will show you how to to wire the CPR Call Blocker up successfully on a French system that uses Internet Router boxes through the phone line, like Orange Live Box, SFR Neuf Box, etc. The CPR Call Blocker should be directly plugged ...Next page
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