V5000 blocker showing Unavailable for customers with a Virgin Media line

V5000 blocker showing Unavailable for customers with a Virgin Media line

If you have a V5000 and get unavailable on the display screen this is what you do to resolve the issue. As I have found that Mode 100 seems to fixing the issues.

  1. Firstly insert the line cable into Line and the short black cable into Tel
  2. Lift the handset to get a dial tone
  3. Hold DELETE for 5 seconds until the call blocker beeps this will change the call blocker to mode “100”
  4. Hang up the phone and test to make sure this is now working. 
  5. If Mode 100 doesn't work repeat the process for mode “200” and “300”

Alternative change:

  1. Get a dial tone
  2. Press and hold the block now button until you hear a beep For mode 100 
  3. Enter into phone keypad * * 9 # 100 # Hang up
  4.  Hang up and test your handset and blocker.
  5. If Mode 100 doesn't work repeat the process for mode 200 (**9#200#) and 300 (**9#300#)


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