Recent Articles
CPR Guardian III Fall Detection is a bit sensitive.
If you have recently purchased a CPR Guardian III Personal Alarm and find the fall detection is a little sensitive straight out of the box, this isn't a problem. We have found that after a few days of wearing the watch, the watch will pick up your ...
iPhone CPR guardian App unable to see the registration button
If you have an iPhone and are setting up a new user on our app, but not being able to see the registration button. You will need to adjust the size of the App display on your phone. This can be done by doing the following: Go to Settings Click on ...
V5000 blocker showing Unavailable for customers with a Virgin Media line
If you have a V5000 and get unavailable on the display screen this is what you do to resolve the issue. As I have found that Mode 100 seems to fixing the issues. Firstly insert the line cable into Line and the short black cable into Tel Lift the ...
SOS calling not being setup for PPP
If you get a customer that has a watch through PPP and the SOS contact is going through to them you will need to make sure SMS Mode is set up by doing the following: Text the watch Sim Number - #SMSMODE# This will be followed with a reply of "SMS ...
Virgin Mobile customers that are unable to call their CPR Guardian II
Virgin Media customers that are having an issue ringing their CPR Guardian II. If you contact Virgin Mobile and request that they remove the premium barring from your Sim, this will resolve the issue that is being experienced. Virgin Mobile think our ...